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Frequently asked questions

  • Where does Cabo Gifts deliver?
    Cabo Gifts delivers in Cabo San Lucas and San Jose del Cabo, Mexico.
  • What kinds of balloons do you deliver? Is there a limit to the quantity of my order?
    Cabo Gifts offers delivery of helium and air filled balloons sold through our website. There is no limit to the amount that can be ordered, other than available inventory.
  • How much is delivery?
    Delivery is 25 USD in our eligible delivery zones.
  • Will I be charged for a same day delivery fee?
    There is no additional same-day delivery charge. The delivery fee is calculated as mentioned above.
  • How far in advance should I place my order?
    For same-day balloon delivery, please schedule your order by 1pm MT for deliveries on Monday-Saturday and by 12pm MT for deliveries on Sunday. You can place your order up to 12 months in advance for other delivery dates. We recommend placing an order as soon as possible to ensure the availability of your optimal delivery date and time
  • Am I able to place a same-day order?
    Yes! For same-day delivery, please schedule your order by 1pm MT for deliveries on Monday-Saturday and by 12pm MT for deliveries on Sunday. We recommend placing an order as soon as possible to ensure the availability of your optimal delivery time.
  • What if I need to cancel my order for delivery?
    A delivery order can be canceled up to 5 days before your scheduled delivery date. Please email us and include your order number when canceling. If you cancel a delivery after this window, the order will be canceled, but a refund cannot be issued. Cancellations must be made via email.
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